Replacement Check – Form 3911

If you did not receive your refund check and you believe it was lost or stolen, then we recommend filing Form 3911. Please be aware that once the form is filed, any check that was issued will be cancelled and processing is a minimum of 20-36 weeks.

The form can be downloaded at the following link:

Fax to: 00-1-855-203-7538 or 00-1-855-404-9091


Mail the form to:

Austin Refund Inquiry Unit

3651 S Interregional Hwy 35

Mail Stop 6542 AUSC

Austin, TX 78741